Terms that are not defined in this Privacy Statement (such as "Announcement" or "Easyitalianschool Platform") have the same meaning as described in our Terms of Service.
1. TYPES OF DATA THAT WE COLLECT
Easyitalianschool collects three general categories of data.
1.1. Information you provide us directly.
1.1.1 Information necessary for using the Easyitalianschool platform
When you use the Easyitalianschool Platform, we ask you and collect the following personal data. This information is necessary for the proper execution of the contract between us and the user, and allows us to act in accordance with our legal obligations. Without this data, we may not be able to provide you with all the services requested.
Account Data. When registering a new Easyitalianschool Account, we ask you to provide some details such as your name and surname, email address and date of birth.
Profile data and Announcements. To use certain features of the Easyitalianschool Platform (how to book or create an Announcement) we may ask you to provide us with additional data including your address, phone number and profile picture.
Other authentication information. To help create and maintain a reliable environment, we can collect identification data (such as a photo of your ID, passport or driving license, if permitted by applicable law) or other authentication information. For more information, we recommend that you consult our Help Center article on providing identification on Easyitalianschool.
Payment information. To use certain features of Easyitalianschool Platform (how to book or create an Announcement), we may ask you to provide certain payment information (such as your bank account details or credit card information) to facilitate payment processing ( through Easyitalianschool Payments).
Communications with Easyitalianschool and other Members. When you communicate with Easyitalianschool or use the Easyitalianschool Platform to communicate with other Members, we collect information about your communications and any data you choose to provide.
1.1.2 The optional information you may provide to us
You can choose to provide us with additional personal information to improve your user experience on the Easyitalianschool Platform. Such additional data will only be processed with your consent.
Additional profile data. As part of your Easyitalianschool profile, you can choose to provide us with additional information (such as gender, preferred language (s), city and your personal description). As indicated in the settings of your Account, some of these data are part of your public profile page and will be visible to others.
Data relating to contacts in the address book. Each user can choose to import contacts from his own address book or enter information about his contacts manually to access certain features of the Easyitalianschool Platform, including, for example, to invite them to use Easyitalianschool.
Other information. You can also choose to provide us with other information when you complete a form, do a search, update or add information to your Easyitalianschool account, respond to surveys, post content on community forums, participate in promotions or use other features of the Easyitalianschool Platform.
1.1.3 Information necessary for the use of Payment Services
To comply with applicable law (such as for example with anti-money laundering regulations) and adequately fulfill contractual obligations, the Data Controller of the processing of payments needs to collect the following information, without which you could not use the Payment Services:
Payment information. When you use Payment Services, the Data Controller of the payments asks you for some payment information (such as your bank account details or credit card information) to process payments and comply with applicable law.
Authentication information and other information. If you are a Host, the Data Controller can request an identity verification (such as a photo of your ID, passport or driving license if permitted by applicable law) or other identification information, such as the date of birth, address, email address, telephone number and other data to provide you with Payment Services and comply with applicable law.
1.2 Information that we automatically collect from the use of the Easyitalianschool Platform and Payment Services.
When you use the Easyitalianschool Platform and the Payment Services, we automatically collect information, including your personal information, about the services used and how to use them. This information is necessary for the proper execution of the contract between us and the user, to allow us to act in accordance with our legal obligations and on the basis of our legitimate interest in being able to improve and offer you the functionality of the Easyitalianschool Platform and Payment Services.
Location information. When you use certain features of the Easyitalianschool Platform, we can collect information about your precise or approximate location, determined through information such as your IP address or the GPS of your mobile device) to offer you a better user experience. Most mobile devices allow the user to control or disable the location option for applications in the device settings menu. Furthermore, if the settings or permissions of the device allow it, Easyitalianschool can collect this information even when you are not using the app.
Usage information. We collect information regarding your interactions with the Easyitalianschool Platform, including, for example, pages or other content you view, your Announcements searches, bookings made and other actions you perform on the Easyitalianschool Platform.
Log data and device information. We automatically collect log data and device information when a user logs in and uses the Easyitalianschool Platform, even if they have not created an Easyitalianschool Account or are not signed in. This information includes, among other things: information on how the user has used the Easyitalianschool Platform (including links to third-party applications that the user has clicked on), IP address, date and time of access, information on hardware and software, device information, device event information, unique identifiers, crash data, cookies, and pages viewed by the user before or after using the Easyitalianschool Platform.
Transaction information. Easyitalianschool Payments collects information relating to your transactions on the Easyitalianschool Platform, including the payment instruments used, the date and time, the amounts paid, the expiry of the payment instrument and the user's billing address, the address email linked to the PayPal account, the IBAN, your address and other transaction details. This information is necessary for the proper execution of the contract stipulated between us and the user and to allow the latter to use the Payment Services.
1.3 Information we collect from Third Parties.
Easyitalianschool can collect data, including your personal data, that third parties provide about you when they use the Easyitalianschool platform and Payment Services, or obtain information from other sources and combine it with the information we collect through the Easyitalianschool Platform and Payment Services. We do not control, supervise or respond to the processing of your personal data by such third parties, therefore any request for information regarding the communication of your personal information must be forwarded directly to such third parties.
Third Party Services. If you connect, connect or access your Easyitalianschool Account with a third-party service (eg Google, Facebook, WeChat), this tool can send us information such as, for example, your registration data and your user profile on that service . The data sent to Easyitalianschool vary and are controlled by this service or depend on the authorizations you have given to this service in the relative privacy settings.
References. The references that are written about you will be published on your Easyitalianschool public profile page at your consent. For more information, you can consult our Help Center article on References.
Information on personal background. For Members in the United States, to the extent permitted by applicable laws, Easyitalianschool and may obtain information from public records relating to previous criminal convictions or registrations as a sex offender. For Members outside the United States, to the extent permitted by applicable laws and with your consent when required, Easyitalianschool can obtain information on police checks, precedents or convictions for sexual offenses. We may use your data, including your name and surname and date of birth, to obtain such reports.
2. HOW WE USE THE DATA THAT WE COLLECT
Easyitalianschool uses, stores and processes your data, including personal data, to provide, understand, improve and develop the Easyitalianschool Platform, create and maintain a reliable and secure environment and comply with its legal obligations.
2.1 Providing, improving and developing the Easyitalianschool Platform.
Allow you to access and use the Easyitalianschool Platform.
Allow you to communicate with other Members.
Manage, protect, improve and optimize the Easyitalianschool Platform and the experience of our users, including, for example, conducting analysis and research activities.
Provide customer support.
Send you service or support messages, such as updates, security alerts, and account notifications.
If you provide us with your contact details, we may process this information to: (i) facilitate your invitations (referrals), (ii) send you requests for references, (iii) detect and prevent attempts at fraud and (iv) any purpose you authorized at the time of data collection.
To manage, protect, improve and optimize the Easyitalianschool Platform and the experience of our users as well as customize your experience (such as organizing search results or showing advertisements based on your searches), we perform a profiling based on your interactions with the Platform Easyitalianschool, on the chronology of reservations and searches, on profile data and preferences, and other content you send to the Easyitalianschool Platform.
We treat the information provided on the basis of a legitimate interest in improving our Easyitalianschool Platform and the experience of Members, and where it is necessary to ensure the proper execution of the contract between us and the user.
2.2 Create and maintain a more reliable and secure environment.
Detect and prevent fraud, spam, abuse, security incidents and other malicious activities.
Perform security investigations and risk assessments.
Verify or authenticate the information or identifications you provide (eg verify your Accommodation address or compare your identification photo with another photo you provided).
Perform checks by cross-comparisons with databases and other sources of information, including judicial background checks, to the extent permitted by applicable law and with your consent when required.
Fulfill our legal obligations.
Resolve any disputes with our Members and enforce our rights against third parties.
Ensure the application of our Terms of Service and our other policies.
In connection with the activities described above, we may perform profiling based on your interactions with the Easyitalianschool Platform, on your profile data, on other content you send to the Easyitalianschool Platform and on information obtained from third parties. In limited cases, automatic processes may restrict or suspend access to the Easyitalianschool Platform if such processes detect a Member or activity potentially risky for the security of the Easyitalianschool Platform, other Members or third parties.
We treat the information provided on the basis of the legitimate interest to protect our Easyitalianschool Platform, measure the proper execution of the contract between us and the user and comply with applicable laws.
2.3 Provide, customize, evaluate and improve our advertising and marketing.
Send you promotional messages, marketing information, advertising and other information that may be of interest to you based on your preferences (including information about Easyitalianschool or partner campaigns and services) and social media advertising through social media platforms (such as Facebook or Google).
Customize, measure and improve our advertising.
Manage referral programs, prizes, surveys, prize competitions or other promotional activities or events sponsored or managed by Easyitalianschool or our partners.
Perform profiling based on your characteristics and preferences (based on the information you provide, your interactions with the Easyitalianschool Platform, information obtained from third parties and your booking and search history) to send you promotional, marketing, advertising messages and other information that we think may interest you.
We will treat your personal data for the purposes listed in this section based on the legitimate interest in carrying out marketing activities to offer you products or services of your potential interest. You can choose not to receive marketing communications from us by following the unsubscription instructions included therein, or by changing the notification settings from your Easyitalianschool Account.
2.4 Methods of use of the data collected by the Data Controller of payments.
Allow you to access and use the Payment Services.
Detect and prevent fraud, abuse, security incidents and other harmful activities.
Perform security investigations and risk assessments.
Perform checks by cross-comparing with databases and other sources of information.
Fulfill our legal obligations (such as anti-money laundering regulations).
Ensure the application of our Terms of Service and other payment policies.
Upon your consent, send you promotional messages, marketing information, advertisements and other information that may be of interest to you based on your preferences.
The Data Controller of the payment processing processes the information provided on the basis of the legitimate interest in improving the Payment Services and the experience of its users, as well as where necessary to ensure the proper execution of the contract with the user and to comply with the laws applicable.
SHARING AND COMMUNICATION
3.1 With your consent.
Where you have given your consent, we can share your data, including personal data, as described when we obtained your consent, for example when you authorize an application or a third-party website to access your Account Easyitalianschool, or when you participate in promotional activities conducted by Easyitalianschool partners or third parties.
3.2 Sharing between Members.
To help facilitate bookings or other interactions between Members, we may need to share some information, including personal data, with other Members, to the extent necessary to ensure the proper execution of the contract between us and the user, such as shown below:
When, as a Guest, you send a booking request, some information about you is shared with the Host (and the Additional Host, if applicable), including your name and surname, the full name of any additional Guest, the cancellation history and other information you agree to share. When your booking is confirmed, we will share additional information, including your phone number for example, to assist in organizing your trip.
When, as a Host (or Additional Host, if applicable) you have a confirmed booking, some of your data will be shared with the Guest to manage the reservation, including, for example, your name and surname, telephone number and address of the Accommodation or Experience.
When, as a Host, you invite another Member to become an Additional Host, you authorize the Additional Host to access your Member data and Content, including, by way of example but not limited to, your full name, telephone number , accommodation address and email address.
When, as a Guest, you invite other Guests to a booking, your full name, travel dates, Host name, Announcement details, Accommodation address and other relevant information will be shared with each additional Guest.
When, as a Guest, you initiate a Booking Request with Group Payment, some information regarding the other participants, such as name, surname initial, profile photo and booking details, are shared between all the participants of said Request.
We do not share your billing and payment information with other Members.
3.3 Profiles, Announcements and other public information.
The Easyitalianschool Platform allows you to publish information, including personal data, that is visible to the general public. For example:
Parts of your public profile page, including, for example, your name, description and city, are publicly visible to other users.
The pages of the announcement are visible to the public and include information such as the approximate location (neighborhood and city) or the precise location (if you have given consent), the announcement or experience, the description of the announcement, the availability of calendar, your public profile photo, aggregate information on the application (eg the number of views in a given period) and all the additional information you have chosen to share.
After completing a reservation, guests and hosts can write reviews and evaluate each other. Reviews and Ratings are part of your public profile page, and can be viewed elsewhere on the Easyitalianschool Platform (such as the Announcement page).
If you post content in a community or discussion forum, a blog or on a social media or use similar functionality on the Easyitalianschool platform, such content will be publicly visible.
Based on our legitimate interest in promoting the Easyitalianschool Platform, we could show parts of it (eg your Announcement page) on Easyitalianschool's business partner sites, using technologies such as widgets or APIs. In the event that your ads are shown on a partner's site, the public page data on your profile may also be.
The data that you share publicly on the Easyitalianschool platform can be indexed by search engines not managed by Easyitalianschool. In some cases, you can opt out of this feature in your Account settings. If you change your settings or your publicly accessible content, these search engines cannot update their databases. We do not control the practices of third-party search engines and these may use caches containing data that is not up to date referable to you.
3.4 Additional services offered by the Hosts.
Hosts may need to use third-party services available through the Easyitalianschool Platform to assist them in managing the Accommodation or to provide additional services you request, such as, for example, cleaning or access service providers. Hosts can use the features available on the Easyitalianschool Platform to share information about the Guest (eg check-in and check-out dates, Guest name and phone number) with such third-party service providers at order to coordinate the stay, manage the Accommodation or provide other services.
3.5 Compliance with the law, response to requests from public authorities, prevention and protection of our rights.
Easyitalianschool may disclose your data, including personal data, to courts, public authorities, governmental authorities or authorized third parties in the case and to the extent that we are required or authorized to do so by law or if such communication is reasonably necessary: (i ) to fulfill our legal duties (ii) to comply with a legal procedure and to respond to claims made against Easyitalianschool, (iii) to verify verified requests relating to a criminal investigation or an alleged or supposed illegal activity or any other activities likely to expose Easyitalianschool, yourself or any other of our users to legal responsibilities, (iv) to manage and enforce our Terms of Service, Payment Terms or other agreements with Members, (v) to protect your rights, the property or personal safety of Easyitalianschool, its employees, its Members or the general public.
This information may be necessary to comply with our legal obligations, for the protection of your vital interests or that of another person or for the legitimate interest of us or of third parties in keeping the Easyitalianschool platform safe, preventing damage or crimes, doing respect or defend the rights or prevent damage.
Where appropriate, we may inform Members about such legal requests, unless: (i) providing such information is prohibited by the applicable legal procedure, based on an order received from a court or pursuant to law, or (ii) we believe that the notice is useless or ineffective, creates a risk of injury or bodily harm to an individual or group of individuals or creates or increases a risk of fraud against the property of Easyitalianschool, its Members and the Easyitalianschool Platform. In cases where Easyitalianschool complies with legal requests for data communication without giving notice to the user for the aforementioned reasons, Easyitalianschool will try to inform the interested user about the request as soon as it determines in good faith that this is no longer prohibited.
3.6 Service providers.
Easyitalianschool use a variety of third-party service providers to provide services related to the Easyitalianschool Platform and Payment Services. Providers of such services may be located within or outside the European Economic Area ("EEA"). Specifically, our service providers are based in Europe, India, Asia, North America and South America.
Easyitalianschool will have to communicate your data, including your personal data, to guarantee the proper execution of the contract stipulated with you.
4. OTHER IMPORTANT INFORMATION
4.1 Analysis of your communications.
We may examine, scan or analyze your communications on the Easyitalianschool Platform for purposes of fraud prevention, risk assessment, obligations imposed by current legislation, investigation, research, product development and customer support. For example, as part of our fraud prevention activities, we proceed to scan and analyze messages to hide contact information and references to other sites. In some cases, we could also scan, review or analyze messages to perform debugging operations, as well as improve and expand the product offer. We will use automated methods when reasonably possible. However, we may occasionally have to manually check some communications, including, for example, anti-fraud investigations and customer support or to evaluate and improve the functionality of such automated tools. We will not review, scan or analyze your communications to send you marketing messages and will not sell reviews or analyzes of such communications.
These activities are carried out based on the legitimate interest of Easyitalianschool to guarantee full compliance with applicable laws and our Terms, prevent fraud, promote security, improve and ensure the adequate provision of our services.
4.2 Connection with third-party accounts.
You can choose to link your Easyitalianschool account with another account from a third social networking site. Your contact details on these third-party services are referred to as "Friends". When creating this link:
some of the information you provide to us by linking your accounts may be published on your Easyitalianschool Account profile;
your activities on the Easyitalianschool Platform may be viewed by your Friends on the Platform and / or on that third party site;
a link to your public profile on this third party social network site may be included in your public profile of Easyitalianschool;
other Easyitalianschool users may be able to view any mutual Friends you have with them, or the fact that you are Friend of their Friends, where applicable;
other users of Easyitalianschool may be able to view the schools, city of origin or other groups you have in common with them as reported in their connected social networking services;
the information you provide to us that comes from the connection of your accounts can be stored, processed and communicated for fraud prevention and risk assessment purposes; is
the publication and display of the information you provide to Easyitalianschool through this link are subject to your settings and authorizations relating to the Platform and to the third party website.
We collect your information solely from linked accounts of third party sites to the extent necessary to ensure the proper execution of the contract between you and us, to ensure our compliance with applicable laws, or with your consent.
5. PARTNERS AND INTEGRATIONS OF THIRD PARTIES
The Easyitalianschool Platform may contain links to third-party websites or services, such as, for example, third-party integrations, co-branded services or third-party brand services ("Third-party Partners"). Easyitalianschool does not own or control such third party partners and when you interact with them you could provide your data directly to third party partners, Easyitalianschool or both. These third party partners have their own rules regarding the collection, use and communication of data. We invite you to carefully read the privacy policies of the other sites you visit.
6. YOUR RIGHTS
You can exercise any right described in this section towards the Data Controller and the Data Controller of the payments to you, by sending an email to info @ Easyitalianschool.com. We remind you that we may ask you to verify your identity before taking further action based on your request.
6.1 Data management.
You can access and update some of your data from your Account settings. If you have chosen to link your Easyitalianschool Account to a third-party application, such as Facebook or Google, you can change the settings and remove the app's permission. You are responsible for updating your personal data.
6.2 Correction of inaccurate or incomplete information.
You have the right to ask us to correct inaccurate or incomplete personal data about you (and that you cannot update personally from your Easyitalianschool Account).
6.3 Portability and access to data.
In some countries, applicable law allows you to request copies of personal information in our possession. In addition, you may be entitled to request copies of personal data that you have provided to us in a structured format, commonly used and readable electronically, and / or request us to pass on such information to another service provider (where technically feasible).
6.4 Storage and deletion of data.
In general, Easyitalianschool keeps your personal data for the time necessary to execute the contract stipulated with you and to fulfill our legal obligations. If you no longer want Easyitalianschool to use your data for the purpose of providing you with access to the Easyitalianschool Platform, you can request us to delete your personal information and close your Easyitalianschool Account. We remind you that if you decide to request the deletion of your personal data:
We may retain some of your personal information for as long as necessary to satisfy our legitimate business interests, such as fraud prevention and detection and safety promotion. For example, if we suspend an Easyitalianschool Account due to fraud or security reasons, we may retain some information from that account to prevent the same Member from opening a new Easyitalianschool Account in the future.
We may retain some of your personal information to the extent necessary to fulfill our legal obligations. For example, Easyitalianschool could store some of your data for tax obligations, legal reports and investigations.
The information you have shared with others (eg. Reviews, forum posts) may continue to be visible to the public on the Easyitalianschool Platform, even after the cancellation of your Easyitalianschool Account. However, the attribution to your person of such content will be removed. Furthermore, some copies of this information (eg access registers) could remain in our database, but disassociated from identifiers.
Because we protect the Easyitalianschool Platform from accidental loss or data theft, residual copies of your personal data may, for a limited period of time, not be removed from our backup systems.
6.5 Withdrawal of consent and limitation of the processing of personal data.
Where you have consented to Easyitalianschool for the processing of your personal data, you may at any time revoke this consent by changing the settings of your Account or by sending us a communication specifying which consent you wish to revoke. We remind you that the withdrawal of consent does not affect the legitimacy of any processing activity based on it before its revocation. Furthermore, in some countries, the applicable law may give you the right to limit the use of your personal data by Easyitalianschool, specifically if (i) you object to the accuracy of your data; (ii) the processing of data is not carried out in a legitimate way and you object to the cancellation of your personal data; (iii) Easyitalianschool no longer needs it for the purposes of processing, but request information to ascertain, exercise or defend a right in court; or (iv) you objected to the processing pursuant to Section 6.6. below, awaiting verification of the possible prevalence of Easyitalianschool's legitimate reasons on yours.
6.6 Opposition to the processing of personal data.
Where your personal data is processed for marketing purposes, you may at any time ask us to stop processing such data for direct marketing purposes by sending an email to info @ Easyitalianschool.com.
6.7 Submission of complaints.
You have the right to submit complaints regarding the data processing activities carried out by Easyitalianschool to the data protection authorities.
OPERATING AT GLOBAL LEVEL
To facilitate global operations, Easyitalianschool may transfer, store and process your data within our corporate group or with service providers based in Europe, India, Asia, North America and South America. The laws in these countries may differ from the laws applicable in your Country of Residence. For example, data collected within the EEA may be transferred, stored and processed outside the EEA for the purposes described in this Privacy Statement. When we transfer, store and process your personal information outside the EEA, we ensure that appropriate security measures are in place to ensure an adequate level of data protection.
Easyitalianschool constantly implements and updates security measures of an administrative, technical and organizational nature aimed at protecting your data from unauthorized access by third parties, destruction or alteration. Some of the security measures we use to protect your information are firewalls, encryption and information access controls. If you have reason to believe that your credentials to access your Easyitalianschool Account were lost, stolen, stolen or otherwise compromised, or if you use or suspect unauthorized use of your Easyitalianschool Account, you can contact us as described in the Contact Us section.
10. CONTACT US